2026 - New Booking system for Devizes HRC from 14th September

Wiltshire Council is reminding residents that a booking system pilot will be introduced at six of its Household Recycling Centres (HRCs) this September

Wiltshire Council has seen increasing demand at its HRCs which has caused operational challenges across the network. The booking system pilot is being introduced to see if this can help reduce queuing, improve customer experience and operational efficiency and minimise disruption for nearby communities and businesses.

From Tuesday 8 September, residents will be able to book a visit online ahead of the launch of the appointment-only system on Monday 14 September at the following sites:

  • Devizes
  • Lower Compton (near Calne)
  • Melksham
  • Purton
  • Salisbury
  • Stanton St Quintin (Chippenham)

As part of the pilot, residents will initially be able to book a 30-minute slot up to one week in advance, with some same-day appointments also available. Slot lengths and site capacity will be regularly reviewed throughout the pilot to ensure the service meets demand while maintaining efficient site operations.

For more information and how to book, please visit https://www.wiltshire.gov.uk/bookhrc